I sent in an older Reflex I bought when I was still a reserve deputy. (They let us do that way back when..) I had to give them the model and numbers. A day later they said it was still within warranty and to send it back to them. A few weeks later I got it back, and it was like new. I am sold on their CS, and have bought a few more from them for just that reason.
Note: I did learn a couple of years ago they will no longer warranty any DRMO/DLO units.
Note: I did learn a couple of years ago they will no longer warranty any DRMO/DLO units.